Cracker Barrel on Regulating Responsibility

Business and the Environment

How to use “continuous improvement” as a development strategy

Great (old) article from Berkeley economist Hal R. Varian on the Internet’s landscape of TQM.

Kaizen means that the companies currently in an industry have an inherent advantage over new entrants. Entrants have to guess what will work; the companies that are already operating can experiment and find out.

This information advantage doesn’t preclude new entries; it just makes it more costly since the learning curve is steeper.

So, how can markets be leveraged for the poor?  There are many ideas.  We should understand failures and successes.  After all…

This is not to say that new entry is impossible. As the old saying goes, “You can always tell the pioneers, they’re the ones with the arrows in their backs.”


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